What plans are there?
ANON::form offers three subscription plans for secure web forms. The LITE plan is a cost effective way to get started with up to four standard encrypted forms that you can customize and embed in your website. The BASIC plan includes more form capacity, more customization options, and flexible data routing choices. For fully tailored needs you can choose the Enterprise plan with bespoke configurations.
What payment options are supported?
Payments for the LITE plan are processed through Stripe and support common methods such as credit and debit cards, bank transfers, mobile wallets and SEPA direct debit depending on your country. For the BASIC plan you can pay using a Stripe subscription, PDF invoice, or e invoice.
How do I create a subscription?
To create a subscription you choose the plan you want and start the order process. For LITE you pay the annual fee in advance via Stripe. After payment is successful your account is created and you receive an email with login details for the control panel. For BASIC you submit the order form and follow the instructions to complete payment and account activation.
How do I manage my subscription?
The control panel is available only for the LITE plan. From the control panel you can manage form settings, visual appearance, and upload your public encryption keys, and you can access Stripe to view invoices and manage renewal. For the BASIC plan, subscription and administrative changes are handled through direct contact with ANON::form support according to the plan terms.
Can I change subscription?
You cannot directly switch between plans in the online system because the packages are structured differently. You can contact support for help moving between plans, and unused subscription time may be credited when changing plans.
Can I have more than one LITE subscription?
Yes, you can have more than one LITE subscription if you need separate setups. If you require many different forms, the BASIC plan may be more cost effective.
Which email clients are supported?
Secure delivery requires an email account that supports PGP end to end encryption. Proton Mail is the recommended option because it meets all encryption and privacy requirements and is easy to use. Other supported providers include Mailbox.org, Posteo, StartMail, CounterMail, and Kolab Now. Mozilla Thunderbird is supported as an email client with built in OpenPGP support. Tools like GnuPG or Mailvelope can also be used but require more technical setup.
How do I use a custom domain?
For forms you can use ANON::form shared subdomains or, with higher tier plans, your own custom domain. For email, Proton Mail and other secure providers support custom domains on paid plans so form messages can be delivered to addresses at your own domain. You must configure DNS records such as MX and related security settings and upload your OpenPGP public key to ensure encrypted delivery.